FAQs

🔹 General Questions

Q1: What is the Game Box?
The Game Box is a plug-and-play HDMI console preloaded with original in-house developed games across multiple genres.

Q2: How many games are included?
Our standard Game Box comes with a curated library of original games developed by our team. Each game is unique and designed for a fun and creative experience.

Q3: Do I need the internet to play?
No, all games are pre-installed. Just connect via HDMI and start playing instantly.

Q4: Can children play the Game Box?
Yes, we offer a variety of family-friendly games suitable for all ages.


🔹 Orders & Shipping

Q5: Where do you ship?
We ship worldwide. Shipping times vary depending on your location.

Q6: How long does delivery take?
Standard delivery usually takes 7–15 business days, depending on the destination.

Q7: Can I track my order?
Yes, once your order is shipped, we will provide a tracking number.


🔹 Business & Customization

Q8: Do you support OEM/ODM customization?
Yes, we provide OEM/ODM services including custom games, branding, and packaging.

Q9: Can I request custom game development?
Yes, we welcome requests for custom game projects. Please contact our business team for details.

Q10: Do you offer wholesale supply?
Yes, we support bulk orders for retailers, distributors, and corporate partners.

👉 Still have questions?
📩 Contact us anytime at support@giftclawkit.com or use our Contact Form.