Returns & Exchanges

We want you to enjoy your experience with our products. If you are not fully satisfied, we are here to help.

📦 Return Policy

• You may request a return within 30 days of receiving your order.

• Items must be unused, in original packaging, and in the same condition as received.

• Proof of purchase (order number or receipt) is required.

🔄 Exchange Policy

• If you received a defective or incorrect item, we will arrange a free replacement or exchange.

• For other exchanges (such as product preference), shipping costs may apply.

💰 Refunds

• Once your return is received and inspected, we will process your refund to the original payment method.

• Refunds may take 5–10 business days depending on your bank or payment provider.

🚚 Return Shipping

• Customers are responsible for return shipping costs unless the return is due to our error (defective or wrong item).

• We recommend using a trackable shipping service for your return.

📩 How to Start a Return

Please contact our customer support team at support@giftclawkit.com with your order details. We will guide you through the return or exchange process.