Warranty

Warranty

We stand behind the quality of our products and want you to shop with confidence.

🛡️ Warranty Coverage

  • All Game Box consoles come with a 12-month limited warranty from the date of purchase.

  • This warranty covers manufacturing defects in materials or workmanship.

🚫 Not Covered

  • Damage caused by misuse, accidents, unauthorized repairs, or normal wear and tear.

  • Software or game content issues not related to hardware defects.

🔧 Warranty Service

  • If your product is defective within the warranty period, we will provide a free repair or replacement.

  • Proof of purchase (order number or receipt) is required.

📩 How to Claim

  1. Contact us at support@giftclawkit.com with your order details and issue description.

  2. Our support team will guide you through troubleshooting steps.

  3. If needed, we will arrange for product return and service.

💡 Notes

  • Customers are responsible for return shipping costs, unless the product is confirmed defective under warranty.

  • Replacement items carry the remainder of the original warranty period.